
Introduction to Conflict Management and Negotiation
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Confident you have the skills to certify without completing the course content?
Introduction to Conflict Management and Negotiation
Gain a better understanding of conflict and learn key skills and techniques for conflict management and negotiation.
Confident you have the skills to certify without completing the course content?
- Enrolled
Positive Ratings
- Avg. Duration1.5-3 Hours
- Available Languages (2)
English
This course is
CPD-Accredited
Learning Outcomes
In this free course, you will learn how to:
- Explain the nature of conflict in your personal life or at work
- Describe the different types of conflict you may experience
- Identify the possible outcomes of conflicts
- Define your own communication style
- Explain different ways to manage conflict
- Identify common mistakes that often occur in negotiations
- Indicate the five stages of negotiation
- List the various negotiation strategies
Course Overview
About This Course
Course Description
Showcase Skills With A Certificate!
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